OUR BREAK/FIX HARDWARE SUPPORT SERVICES

OUR BREAK/FIX HARDWARE SUPPORT SERVICES

INTRODUCTION TO OUR HARDWARE SUPPORT

INTRODUCTION TO OUR HARDWARE SUPPORT

Nowadays, every industry is super-competitive and to keep ahead of the curve you need to reduce or eliminate unplanned downtime. Whether your business is a large enterprise or small SME, once your hardware is out of warranty you need cost-effective hardware support you can rely on.

We are one of the few remaining independent IT support companies in the UK. Unencumbered by shareholders or large company structures, we are uniquely able to provide customised support solutions and customer care that our larger competitors could only dream of.

You want great hardware support and great customer service; We get IT.

You want access to a dedicated Account Manager, even if your spend is low; We get IT.

You want to be able to add and remove items from your support cover at a moments notice; We get IT.

Why not get in touch and tell us what you want from your IT support partner. We live and breathe IT – challenge us to exceed your expectations!

OUR SUPPORT CAPABILITIES

OUR SUPPORT CAPABILITIES

If you do not see your model listed, please get in touch to see if we can still help.

SERVER
DECVAX, PDP entire range
DellPowerEdge R,M,T and earlier (pls call to confirm if prior to gen 8)
FujitsuSX series servers
TX series servers
HPAlphaServer
BladeSystem
HP 9000 (N, L, K, RP class etc.)
Integrity (Itanium 1,2 and i4)
MicroVAX and VAX
Nonstop
ProLiant BL, DL, ML, SL
Superdome
Netserver entire range
Visualize Desktop
IBMAS/400
Blade Center E, H, S, T
Blade System, Flex, PureFlex
Bladecenter E, H, S, T
DS Series (DS3xxx, DS4xxx, DS5xxx)
I Series
P Series
RS/6000
Z Series
IBM/LenovoX Series/System X
Sun/OracleSPARC E series
SPARC T series
SPARC V series
STORAGE
ADICScalar robotic tape libraries (also see Quantum)
DellCompellent
EqualLogic
PowerVault Direct-Attached Storage (DAS), iSCSI SAN
EMCClariion CX, VNX VNXe, DMX Series, VMAX, Symm2/3
HitachiHUS VM, HUS100 NAS
HP3Par E-Class, F-Class, S-Class, T-Class
EVA
Lefthand SAN
MSA
StorageWorks P2XXX P4XXX DS2XXX DS43XX
StoreEasy
StoreEver MSL, ESL
X3000, X5000, X9000 Network Storage Systems
HP/Dell/IBMLTO 1, 2, 3, 4, 5 , 6, 7) Ultrium
IBMV3700, V7000
DS series (DS4xxx, DS5xxx)
LenovoS series
NetAppFAS3000/6000
NexsanSATABEAST FC Series
Nimble StorageCS Series
QNAPEntire range
QuantumScalar robotic tape libraries (also see ADIC)
CONNECTIVITY
3ComSwitches
WAN Routers
Gateways and Firewalls
Security Applications
AvocentAll out-of-band infrastructure management solutions
BrocadeEntire 2, 4, 8 16Gb switch range (FC/SAN)
CheckpointFirewalling Software and VPN and Appliance
Cisco2500 series
65xx Series Switching
7xxx series
800 series routers
ASR (900, 1000, 9000)
CallManager
Catalyst Switches (iOS and Native)
Cisco ASA Firewalls (Entire range)
Cisco GSR range of Switch/Routers
Cisco PIX Series Firewall
Integrated Services Router (ISR) (1800, 2800, 3800)
ISR G2 (1900, 2900, 3900)
Management Products
Nexus switches (1000v, 2000, 3000, 4000, 5000, 6000,7000, 9000)
Unified Communications Manager
WLAN controllers and access points
CrossbeamFirewall Apliances
DECDECHub 900/90 series Switches / Routers etc
Giga Switch FDDI / ATM
DellDell Networking Series Switches
Entire 2, 4, 8 16Gb switch range manufacturered by Brocade (FC/SAN)
PowerConnect
EMCEntire 2, 4, 8 16Gb switch range manufacturered by Brocade (FC/SAN)
Extreme NetworksBlackDiamond switches
Sentriant security appliances
Summit switches
HPEntire 2, 4, 8 16Gb switch range manufacturered by Brocade (FC/SAN)
MDS/Cisco
ProCurve
StoreFabric
IBMEntire 2, 4, 8 16Gb switch range manufacturered by Brocade (FC/SAN)
JuniperEX series enterprise eithernet switches
QFX series enterprise ethernet switches
WLAN controllers and access points
McData2, 4 (FC/SAN)
NokiaFirewall Appliance - Voyager and SPLAT platforms
Qlogic1, 2, 4, 8 16Gb switch (FC/SAN)

OUR CORE IT SERVICES

OUR CORE IT SERVICES

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Satisfaction Guaranteed

CONTACT US

CONTACT US

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ICC Group Northern Office

Connection House
Sandbeck Lane
Wetherby
West Yorkshire
LS22 7TW

ICC Group Midlands Office

Unit 9 Willow Industrial Park
Willow Road
Castle Donington
Derbyshire
DE74 2NP

Sales and Information Hotline: 0333 220 0413
Mon-Fri 0900-1730 GMT

UK Support Desk: 0845 302 1922
24h 365 days (never closes)