We have a range of professional services offerings that are designed to help your business realise the full potential of its technology systems. We have the experience, know how and most importantly the resource to develop solutions to meet the needs of your organisation.
SMEs should be faster on their feet than those large enterprises that are weighed down by their IT legacies. However, a Computing survey finds that most SME IT leaders are too involved with keeping the lights on to support and enable new business opportunities, while the complexity of their systems prevents them from reaping the benefits computing.co.uk survey 2017
Whether you are looking for a fully managed services contract or have a single project that requires some specialist expertise and input we are able to tailor a service that will meet your requirements.
Has ICC helped your organisation with a business challenge in 2016 (please give details)?
ICC supplied me with a difficult to source part, on a Saturday afternoon, to help us out with an urgent customer support call. By the time my engineer arrived at ICC to collect the part it had been thoroughly tested and packaged ready for transport. It’s good to know that we have someone to turn to when things get messy!
What do you like about ICC’s service?
A very professional, knowledgeable and competent team that are friendly and easy to deal with. Parts availability is excellent, with same day delivery on offer if needed. We originally used ICC for parts supply, but now see them as a valued business partner, providing support for our customers and advice and consultancy services for us when we need them.
What could we do to improve our service?
As far as I’m concerned no improvements are necessary, but it’s good to know that ICC are willing to listen to what their customers want, and adapt if necessary.
Would you recommend ICC?
I have already recommended ICC to other companies and will continue to do so.