IT Service & Solution Offerings at The ICC Group
We are a nationwide and global IT solutions & services provider offering a wide range of technology solutions, hardware and support to the SME, Enterprise & Public sector markets. We offer a one-stop-shop for all your business IT requirements, with cost-saving solutions and specialist IT support, ensuring maximum ROI on your IT infrastructure.
The ICC Group are an accredited Managed Services Provider (MSP). We provide tailor made IT services to suit your business requirements and budgets, with a range of options and SLAs. With over 20 years industry leading experience and specialist knowledge, we supply, install, repair and upgrade IT across a wide range of leading vendors such as HP, IBM, Lenovo, Dell, VMWare, Cisco, NetApp, SonicWall and StorageCraft. Our managed services combine support, monitoring, on-call assistance, security and onsite activities.
We provide a flexible IT consultancy approach to support whatever stage your business is at, whether you need start up provision, exploration of current infrastructure or development and installation – we can ensure your organisation maximises on today’s ever changing technology.
We offer a range of Professional Services that are designed to assist your business and plan to get the most out of your IT potential. We have the expertise, experience, know-how and most importantly the resource to develop solutions to meet the requirements of your business. You may have an IT project that necessitates expertise and specialist planning. We can offer the desired IT support as a time & materials (T&M) contract – thereby having the support to hand when you need it most.
Our professional support team offer an entire range of IT support services for your mission critical systems, integrating hardware and software to operate as one, enabling your business to operate more efficiently and maximising the return on your IT investment.
Disaster recovery (DR)
Business continuity planning
Our Hardware Support and Break/fix maintenance services will maximise the performance of your critical business systems through quick availability of parts and products, expertise of our engineers and cost-effective maintenance solutions. We are able to deliver hardware solutions to meet the needs of your organisation with IT support that will enable you to extend the life of your hardware beyond manufacturer ‘end-of-life’ dates. Our warehouse which holds over 350,000 spares and strategic office locations enable us to offer quick parts supply & installation across the UK.
Our experienced service technicians maintain and repair an extensive range of IT equipment at our in-house workshops from the leading vendors such as HP, Dell, Lenovo, IBM, StorageCraft, VMWare, NetApp, Cisco and SonicWall.
We have corporate partnerships with many leading vendors such as IBM, Dell, HP, StorageCraft, Cisco, Lenovo, NetApp, SonicWall and VMWare. This allows us to supply and install a wide variety of IT solutions so that we can ensure you have the IT infrastructure that suits your business rather than being vendor specific.
We are committed to the International Organisation for Standardisation (ISO) certifications and recognise the importance of these accreditations so that we can provide quality assurance to our customers. We are currently accredited with ISO 9001:2015, ISO 20000-1:2011, ISO 27001:2013 and Safe Contractor certifications. These show our continuous commitment and ongoing assessment & improvement to achieve these international standards now and in the future.
Same day delivery
New latest enterprise technology
Refurbished – fully tested – 12 month warranty