Who We Are

>Who We Are
Who We Are2019-01-10T16:24:47+00:00

Who We Are

Who We Are

ABOUT US AT THE ICC GROUP

ABOUT US AT THE ICC GROUP

The ICC Group

The ICC Group is a global and independent IT solutions company, providing a comprehensive, customer focused service to the SME, enterprise and public sector markets.  We are platform agnostic: we have strategic partnerships with Tier One vendors, and we supply and support their latest servers, storage and related infrastructure to ensure our customers get the best possible solution for their requirements and the best possible return on their investment.

We are committed to investing in our resources, our facilities and our training.  We firmly believe that commitment to and maintaining excellent customer service at high levels is essential.  We are ISO 9001:2015, ISO 20000-1:2011, ISO 27001 and Safe Contractor accredited.  These certifications ensure that we actively strive for continuous improvement and drive quality assurance for our customers along with holding tier one vendor accreditations in various technologies.

Watch Our ‘Why Choose ICC?’ Video

Our Services

Our services include the provision of new hyperconverged and virtualised systems from leading vendors as well as of servers and parts we refurbish.  In addition we provide hardware maintenance, consultancy and managed services, as well as fully WEEE-regulated disposal of obsolete hardware (ITAD). We are always working towards being the trusted IT partner of choice.

We ensure that as a business you receive industry leading, experienced, impartial advice focused at what your business needs are, and not the vendors.

Established in 1998, with over 20 years of industry leading support we are multi-national with our head office in Wetherby, West Yorkshire and we have offices in Wokingham in the South East, Castle Donington in the Midlands and Glasgow in Scotland.

Our offices are strategically located so that we can service our clients quickly and efficiently, offering reach throughout the UK under the strictest SLAs.

Our Office Locations

Why Partner with ICC?

Our experience of the multi-vendor environment means we can supply services to VARs, Brokers, Manufacturers, System Integrators, Maintenance and Disaster Recovery Companies, Software and IT Consultants, small companies, SME’s and blue chip organisations.

Whatever type of customer you are, look at the benefits of using The ICC Group as your support & supply IT provider:

  • Full configuration service of any system or option to meet your exact requirements
  • ISO 9001:2015, ISO 27001:2013, ISO 20000-1:2011  and Safe Contractor accredited
  • Manufacturer accredited engineers
  • After-sales support team
  • Full service contracts available on all equipment sold or supplied by another third party
  • Competitive pricing
  • Full site surveys and consultancy
  • Full Networking design – installations, cabling and configuration
  • Full software support on Open VMS, Tru64 Unix, HP UX and all Microsoft Server products
  • Independent testing facilities
  • Credit account facilities (subject to status)

IT Partner of Choice

Choose The ICC Group to be your preferred IT partner.

Our Mission Statement

“To provide our customers with professional IT solutions that complement their business requirements.”

This is achieved by constant evolution in line with our goals of customer focus, business excellence, teamwork, technical leadership and quality people.  All of our actions are based on our principles of professionalism and integrity.

We understand our client’s need to focus on business success rather than on their IT platform and extract the maximum return on their IT investment with the minimum amount of distraction.  This is why we carefully select software and hardware products on the balance of business needs, fit for purpose, reliability, stability, innovation and flexibility.  From vendors who can consistently deliver, support and provide excellent cost benefits.

“We are small enough to care yet big enough to cope.”

Our Personal Service

When you open a Credit Account Facility (subject to status) you will be designated an account manager, therefore giving you the personal service that you require, as opposed to calling a “sales team” who know nothing about your organisation or requirements.

This means that within time we can work alongside you and bring any recommendations and relevant updates on any issues that may affect your IT platforms performance and security.

We endeavour to offer you the total one-stop solution for all your IT requirements from point of quotation to after sales care and support.

CONTACT US

CONTACT US

Northern Head Office – Wetherby

ICC Group Northern Office

Connection House
Sandbeck Lane
Wetherby
West Yorkshire
LS22 7TW

South East Office – Wokingham

ICC Group South East Office

The Metro Centre
Toutley Road
Wokingham
Berkshire
RG41 1QW

Midlands Office – Castle Donnington

ICC Group Midlands Office

Unit 6, Willow Industrial Park
Willow Road
Castle Donington
Derbyshire
DE74 2NP

Scotland Office – Glasgow

ICC Group Scotland Office

Burnbrae Road
Linwood Industrial Estate
Linwood
Paisley
PA3 3FP

Get in touch with ICC

Sales and Information Hotline:
0333 220 0413
Mon-Fri 0900-1730 GMT

UK Support Desk: 0845 302 1922
24h 365 days (never closes)

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