Jaguar Cars UK
When your production environment runs on a legacy DEC Alpha hardware, the risks are obvious – maintainability and reliability are difficult to guarantee. This did not escape the eyes of the Jaguar UK team for whom a system upgrade become paramount – not only to improve system performance, but also to eliminate the risk of system parts becoming obsolete and difficult to source.
Switching the legacy Alpha platform to a Wintel- based solution was ruled out due to high costs. Nevertheless, a highly-reliable solution was needed by Jaguar, considering the hardware was running mission-critical software and potential failures could lead to significant financial loss.
Jaguar was looking to implement a cost-effective solution based on the next generation Alpha platform. Specifically, Jaguar required:
- Increased performance and reliability for the new system
- 3-months on-site acceptance tests
- 8-hour switch over to the new solution, once the all acceptance tests were completed
- Minimum of 7-year hardware support for new system
With ICC providing IT services to Jaguar for many years prior, it was only natural for Jaguar to consult with the ICC team over the issue at hand – upgrading the legacy equipment and ensuring maintainability going forward.
ICC built the new Alpha-based systems on its premises within 2 weeks. The new hardware, offering faster CPU’s, more memory and increased storage capacity, was thoroughly tested and then moved to the Jaguar environment for internal verification.
Most importantly, ICC was able to address Jaguar’s top concern – system maintainability. Relying on its extensive spare part warehouse ICC was able to guarantee 7-year hardware supply fix. This was supplemented with a 4-hour fix maintenance on all hardware, and ‘hot spares’ for production servers on Jaguar’s site, which reduce downtime risks.